
Managed Helpdesk
Our managed helpdesk is resourced with technicians with competencies in desktop, server, firewall, cloud, virtual, PBX, mobile and infrastructure support.
AFLEX can act as your IT department and when thing’s go wrong, we are on hand to resolve your issues. Our managed helpdesk is resourced with technicians with competencies in desktop, server, firewall, cloud, virtual, PBX, mobile and infrastructure support. With a centrally managed IT system, you need only one point of contact.
We can also assist your current I.T. team. With our certified engineers and a wealth of experience in many different sectors and technologies, we can provide the right support and/or management of individual systems as required.
Let us take care of your technology, connectivity and security, so you can take care of your business.
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Benefits
Guaranteed response
Quick response time and problem resolution
Save time on problem-solving and focus on more important things
Reduced downtime
Seamless integration with existing IT processes
Features
Available by email or over the phone
Desktop support
Firewall and server monitoring
Ticketing system for guaranteed response
Support for cloud-based services
Find out about our other managed services